PROS v CONS AT SuperCasino
- Customer support team is very friendly and reliable in assisting customers.
- The casino is generous in offering bonus offers and free spins.
- The casino games at SuperCasino are very fair and they have a high payout rate.
- SuperCasino mobile is available for customers who want convenient betting.
- The casino’s website is user-friendly, with every feature easily accessible.
- There is no Android app for mobile users with Android devices.
- The support on live chat is only available at limited times of the day.
- Restrictions on many countries.
Ratings & Review
SuperCasino offers a great deal of casino games. There are different variants of casino card games, table games, and a wide selection of video slots and classic slots.
The choice of incredible casino games have been developed by top developers such as Playtech and IGT.
SuperCasino customers are allowed to select a payment method of their choice from a list of various options.
SuperCasino has been allowed to carry out its operation through the license awarded by the UK Gambling Commission. The commission oversees all the casino’s operation to ensure it operates within the stated rules.
SuperCasino has partnered with GamCare, GamStop and BeGambleAware to ensure its online players do not get addicted to gambling, and if there is a gambling problem with its customers, the casino helps them get help from the mentioned partners.
Everything You Need To Know About SuperCasino
SuperCasino PAYOUT RATE
The casino publicly displays the payout rates of most casino games they offer. The payout rate refers to the return to player (RTP) percentage on all games. The percentage wins a player is likely to scoop when they play the various casino games at SuperCasino. Most SuperCasino slot machines have a payout rate of up to 99.32% with 91% on the lower side. SuperCasino live casino games have a payout rate of as high as 99.4%, with some live casino games having a lower payout rate of 94.71%. SuperCasino card games have a higher payout rate of 99.8% and some a low of 91.96%. Lastly, the casino’s table games do not disappoint as they stand at 99.5% on the higher side and some table games have a lower payout rate of 94.5%. These are the average figure of each casino games category available at SuperCasino.
Although the casino does not state whether the payout rates are publicly audited, there is clearly some transparency when they publicly display the payout rates of each casino games. The RTP in each of the games offered at SuperCasino shows that players at the casino are highly likely to win each time they place bets on the various casino games at SuperCasino.
The combination of casino games from different developers is what makes the casino games at SuperCasino more interesting. The casino’s selection of the best games from various top developers guarantees players an exciting experience when playing at the casino. SuperCasino has sourced games from Playtech, Quickspin and IGT. The majority of SuperCasino slot machines are powered by Playtech, and then a few casino games have been picked from IGT and Quickspin.
Playtech, which is the major supplier of casino games at SuperCasino, is among the top developers in the casino games industry. It develops casino games that have high-quality graphics and clear sounds. Most of the casino games by Playtech are also playable on mobile devices, which make it convenient for players to enjoy playing casino games on the go.
IGT comes in second in supplying SuperCasino with exciting games. IGT supplies a few of the best casino slots and other games to SuperCasino. The developer is also a leading brand in the casino games industry, and it offers casino games with very clear graphics and great sounds that play when a game is launched. The games by IGT have a higher RTP and players are very likely to scoop some profits when they play the IGT games.
The best of Quickspin games have also been adopted at SuperCasino. Quickspin is a renowned developer with years of experience in developing the best casino games. Only casino slots from Quickspin have been adopted by SuperCasino, no other categories of games from Quickspin are available at SuperCasino.
The live casino games at SuperCasino have been developed by Playtech. The casino broadcasts the live casino games on their live televisions and players in the UK can watch themselves playing on the TV. The live SuperCasino Roulette, Blackjack, and Baccarat are some of the games available at SuperCasino live casino.
PAYMENT METHODS AT SuperCasino
The list of payment methods an online casino accepts allows its customers to easily deposit or withdraw funds from their user accounts. Therefore, the choice of acceptable payment methods should be easily accessible by the casino’s customers from various countries. SuperCasino accepts a number of payment methods for its customers to use. These acceptable payment methods can be accessed easily by customers, as most of them are internationally acceptable methods. These methods include Visa, Paypal, Mastercard, Skrill, Neteller, Visa Electron, Delta, Paysafe Card, Entropay, Qiwi, etc.
The casino prioritizes the safety of customers’ funds, and that is why when making any transaction at SuperCasino, customers should not worry about the safety of their funds. The methods acceptable at SuperCasino are safe and secure and easily available as well.
The minimum amount a customer can deposit or withdraw at SuperCasino is £10. All deposits of £10 do not attract a service charge fee except for deposits made using Paypal, which attract a service fee of 3% of the amount deposited. The 3% fee is deducted by Paypal to facilitate the deposit. However, all other deposit methods at SuperCasino do not charge.
Withdrawals below £10 attract a processing fee of £1.50 across all the acceptable payment methods by the casino. Customers are allowed to request withdrawals at any time except when they have a bonus offer running, that may require a customer to first complete the wagering requirement before they can withdraw.
The maximum allowed deposit or withdrawal at SuperCasino is £5,000 per transaction and customers can withdraw or deposit as much money as they want in multiples of £5,000. The different withdrawal methods take different periods of time to process withdrawals requests from customers. When choosing the withdrawal method, customers should know how long the method takes to process withdrawals.
WITHDRAWAL TIMES AT SuperCasino
As earlier mentioned, withdrawal times at SuperCasino differ as per the withdrawal method used by a customer. Some methods are quicker than others, while others take even days to fully process customers’ withdrawal requests. Most withdrawals at SuperCasino take an average of 24 to 48 hours to completely process withdrawals. Once the casino has processed the withdrawal requests, it will take 1 to 3 days for the customers’ winnings to reflect in their payment accounts used. Depending also on the customers’ bank, some funds may take up to 5 days to reflect the withdrawn amount.
SuperCasino takes a longer time to process the withdrawals because all customers’ accounts must undergo a thorough security check to prevent any money laundering activities by customers. For customers to be allowed to process withdrawals, they first must be able to verify their identities and their withdrawal methods to the casino. If SuperCasino is not satisfied by the proof the customer provides of their withdrawal methods, then it reserves the right to ask for more verification documents and hold customer’s funds until they submit the requested documents to the support at SuperCasino.
SuperCasino LIVE CHAT AND CUSTOMER SUPPORT
SuperCasino support can be contacted through different channels. On the casino’s website, all the various communication channels that its customers can use to reach the support are clearly defined. They can be reached through a mobile phone line with the number on the casino’s website, a live chat support, and customers can also send an email to the email address available on the website.
The mobile phone support can be contacted 24 hours a day, and they are very quick to respond and offer reliable and useful information as per a customer’s request. The superCasino phone support is quite patient to understand the questions asked, as well as provide the necessary answer. Email support is also available 24 hours a day, and although it might take a longer time to receive attention from the support, it is also a very reliable channel to reach the SuperCasino support.
The Live chat at SuperCasino is a little different. It is only available at specific times of the day. Customers can reach the live chat support every day from 17.00 to 04.00. These availability times are quite different from the normal times for live chat support in most online casinos. Despite the odd available hours for the live chat support, the support is also very reliable and friendly in attending to its customers.
SuperCasino RESPONSIBLE GAMBLING RECORD
Customers’ responsible gambling is also the casino’s top priority. SuperCasino tries to fight gambling addiction in its customers by allowing them to set betting limits of their own. Customers can set a deposit limit, a loss limit or a wagering limit in their accounts to help them play casino games responsibly. Customers who choose to set limits to their accounts will be assured that the casino will not allow any more wagering in their accounts once the set limits have been set. SuperCasino allows its customers to set daily, weekly or even monthly limits to enable them to control their online gambling behaviour.
Sometimes gambling addiction can be a huge problem to online players, without even knowing it. SuperCasino has a few questions that players can answer to determine if they have a gambling addiction problem and if they do, the casino may refer them to various organisations for counselling. Some of the organisations that have partnered with SuperCasino to encourage responsible gambling include GamCare, BeGambleAware, and GamStop. These organisations evaluate customers gambling addiction and they offer the best counselling services to help them out of their addictions.
SuperCasino also allows its customers to temporarily close down their user accounts for a specified period of time until they recover from their addiction problem, then they can continue playing at the casino.
The number one priority by SuperCasino is to protect customers’ personal data from leaking to any third parties. The casino has put up various technologies on their site to ensure customers’ information is protected at all times. They use 128 bit SSL Encryption to encrypt any information entered by the customer n the casino’s website or the mobile phone. This helps to encrypt the personal data and decrypts it once it reaches the casino. The site is also protected by an antivirus that prevents hackers from gaining access to customers’ personal data or their banking details; which may be used to commit fraud.
SuperCasino FAIRNESS AND LEGITIMACY
SuperCasino is a legitimate casino that is fully licensed to operate in the UK and other countries. There the casino games provided by the casino have also been verified and after being tested and they are very fair. The casino games at SuperCasino use a Random Number Generator that ensures that all the outcomes of the games are completely random and unpredictable. The licenses SuperCasino holds from the reputable licensing commission shows that the casino is legitimate and customers can trust it when gambling or when registering their banking details.
SuperCasino TERMS AND CONDITIONS
Finding the terms and conditions section on the SuperCasino website is quite easy. The casino’s website is easy to navigate and therefore customers can find their way around the terms and condition of the casino. Every detail of the casino’s terms of service has clearly been shown and every condition has been defined. If customers still find it difficult to interpret the terms and conditions at SuperCasino, then they can refer to the help section where they will find more elaborate terms of service for SuperCasino. Customers can also check the Frequently Asked Questions section to find more easily defined terms of service for every gambling service offered by the casino.
How do I sign up for SuperCasino?
It is easy to sign up at SuperCasino. Once customers are on the SuperCasino website, they can click on the sign up button and a sign up page will appear which will require them to enter their personal details and contact information. Then customers will be required to accept the terms and conditions of the casino before they can proceed to activate their accounts. After successfully creating an account, then they can claim the SuperCasino sign up bonus which must be claimed using a deposit.
What is the contact number for SuperCasino?
SuperCasino has set up a phone number for customers who wish to reach the phone support. The phone number is available for all customers in the UK and surrounding countries. The number is 0203 727 3931 all customers in international countries and in the UK can use the number. However, there is a toll-free number only for customers in the UK. The toll-free number is 08000 147 523.
How do I log in to SuperCasino?
SuperCasino customers can log in to their user accounts by using a mobile phone or simply accessing the SuperCasino website for log in. On the home page, there is a log in button that customers can click to enter their login details such as email address and password to gain access to their customer accounts.
How do I close my account at SuperCasino?
Customers at superCasino are allowed to close down their user accounts anytime they want. When they close down their accounts, the user account will be permanently deleted from the casino’s database. However, only the support team can perform this. Therefore customers who wish to close down their accounts are required to contact the support at SuperCasino for assistance.
Is SuperCasino a Rip Off/Fraud?
With the many years in the casino industry, SuperCasino is among the most trusted and established online casino’s. The casino is licensed to provide legitimate betting services to online gamers and any attempt to commit fraud might make them lose their license of operation. Therefore, it is important for them to stay within the commission’s set rules of avoiding any fraudulent activities. Customers across the internet also trust the casino with a few complaints that have no back up evidence to prove the casino is a rip off. The online reviews of SuperCasino also show that the casino can be trusted.
Do you have to download software to play at SuperCasino?
No, SuperCasino customers do not have to download the casino software at SuperCasino to enjoy playing their favourite casino games. Instead, the casino offers them instant play using a flash media player which allows them to launch the casino games on the SuperCasino website, and play without downloading the casino software. SuperCasino customers can also play their favourite casino games on their mobile phones and enjoy the convenience of wagering from wherever they are. The incredible choice of casino games at SuperCasino can all be played instantly on the website using a flash media player.
Can I pay via my mobile at SuperCasino?
No, SuperCasino does not allow payments through mobile phones. Pay by mobile service is not among the acceptable payment methods at SuperCasino, and customers cannot use pay by mobile services to withdraw or deposit into their SuperCasino accounts.
Does SuperCasino accept PayPal?
Yes, Paypal is among the acceptable payment services at SuperCasino. At SuperCasino, PayPal can be used to process both deposits and withdrawals. However, all deposits made using Paypal attract a 3% fee that Paypal deducts before processing the deposits. The minimum a SuperCasino customer can deposit using Paypal is £10, and the maximum allowed deposit using Paypal is £5,000 per transaction.
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