What our readers say about Jackpotjoy
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Are There Any Negative Customer Reviews?
While some customers are impressed with jackpotjoy Casino, there are several negative customer reviews about jackpotjoy Casino. Most of the complaints have to do with suspicion of cheating strategies by jackpotjoy because it is almost impossible for a customer to win at the casino. Some customer reviews also reveal that jackpotjoy sometimes delays paying customers who have won at the casino. There have even been a few cases of customers’ accounts being closed when they try to withdraw their winnings. Some of the customer complaints are resolved but others are not, making it impossible for customers to withdraw their winnings.
Customers have also complained about poor customer service at the casino. According to some customers, the casino sometimes blocks users who have written to complain about something at the casino. The customer support agents can be very rude and unhelpful in some instances; instead of trying to understand exactly what the issue is, they dismiss users without helping them in any way. The reviews also say that the casino’s new website is difficult to navigate and customers have a hard time browsing through it and playing games at the casino.
Jackpotjoy Scam & Fraud INFORMATION
Reasons Why Jackpotjoy Is a Reputable Online Casino
It is not unusual for online casinos in the UK or anywhere else for that matter to have customer complaints but here positive feedbacks overcome the negative ones.
Despite negative comments by some its users, jackpotjoy casino is a reputable online casino licensed and regulated in Great Britain by the Gambling Commission (licence no. 38905) and in Gibraltar by the Government of Gibraltar (RGL No. 46).
What Can You Do in Case You Suspect Jackpotjoy of Fraud?
Jackpotjoy is licensed by the UK Gambling Commission and the Gibraltar Gambling Commissioner. The UK Gambling Commission does not handle customer complaints. However, you can write to the Gibraltar Gambling Commissioner if you suspect fraud at jackpotjoy. This includes but is not limited to unfair games and suspended funds. For instance, if you believe you did everything according to the jackpotjoy bonus terms and conditions but are still unable to withdraw your winnings and customer support at jackpotjoy is proving to be unhelpful, you can file a complaint with the Gibraltar Gambling Commissioner. They will investigate the issue and help you get your money if you actually deserve it.
There are also some casino review sites that you can write to and they will investigate the matter and in case of fraud, they will report to the relevant authorities who will help you get your money.
Is log in at Jackpotjoy safe?
Yes, jackpotjoy log in is safe because the casino has invested in topnotch security features to ensure their clients log in details are secure and not accessible by unauthorised parties.
Is the Casino Bonus of Jackpotjoy Reputable?
Jackpotjoy has very generous casino bonus offers, however, freespins at jackpotjoy only appear at this time as a Welcome Offer. The minimum requirement to acquire the 30 free spins of depositing and then playing with £10 is very reasonable with very few strings attached:
- New Customer offer Only
- Must opt-in for the Offer
- free spins are for Double Bubble Only
- Players must be 18 or over
- T&C’s Apply – Visit Jackpotjoy for the full Terms & Conditions
Are My Card Details Safe?
Yes, your debit card data is safe because of the big investment that jackpotjoy casino has made in the security of the site. You have the option of doing jackpotjoy PayPal withdrawals if you are not comfortable providing your card data.
Had a Bad Experience With Jackpotjoy? – We Can Help You!
Many casino customers have no idea what to do if they have any complaints about the casino or if they suspect fraud. If they write to the operator and do not get the assistance they need, they think there is nothing else they can do about it and therefore give up. But you should know that there are people who can help you out if you have any fraud suspicions. If you have a jackpotjoy account and you have any fraud suspicions, you can send us an email or write your complaint in the comments section and we will investigate the issue and see how best to go about it.