PROS v CONS AT Eurogrand Casino
- A good choice of exciting games
- Enticing promotional offers and bonuses for both new and loyal players
- A Casino app and web version available
- Many vast payment methods to choose from
- Restricted countries – not everyone around the world can play
- A slow reply when getting in touch with customer service
Customer Experience with Eurogrand Casino
Before our team goes on to review the casino itself we like to talk to players about their experience at Eurogrand casino. They love the site overall and that it is all rounded having good games, good options for payment and for withdrawal, but they also had some complaints too. Read below to see what they had to say.
“If you want better gameplay you have to go through the hassle of downloading and installing the software version which kind of sucks when you just want to open up the site and play a quick game of poker or something.”
“I have been a customer with this casino for nearly 6 years. As far as customer service goes they are not there are don’t do what they should. They could really do with improving this.”
“Eurogrand casino is a place which uses Playtech software, and I can personally say that I played at this casino only a number of times, but I am pretty happy with what I saw. People say withdrawals weren’t very good but I didn’t find that to be the case.”
“I always use the download version of Playtech casino, because it is just terrible in the instant flash version. At least it was for me when I tried it the last time – it had slow spins, lagged a lot, took a long time to load, not all games were available and some not working. The online play gave me a headache but the download version was great.”
“Euro Grand Casino is part of the VHG group online casinos. The foremost thing I should say about this group of casinos is that they are all reliable casinos to play on and you will always get paid within the promised time. Saying that, this wouldn’t be my first choice in casinos.”
“Eurogrand Casino have a very bad live chat support. To actually get a response from their live chat operators you will have to wait for at least half an hour, in other words you have to be really, really patient which I personally am not. I just can’t believe that an online casino with such a high reputation in the gaming world have such bad customer service.”
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Everything You Need To Know About Eurogrand Casino
What Software Does Eurogrand Casino Use?
Playtech is in actual fact the sole provider at Eurogrand casino which means the games and choices available to players are of a good variation. Every game is of the highest quality with unique graphics and sound to match. There is such a large wealth from this provider that anyone can be easily entertained here for hours on end. If you download the gaming software which many players prefer to do then you can benefit from a richer selections and live virtual games to play. As of yet Eurogrand is simply casino and do not offer any betting on sports which many customers have asked for. The live tables are a feature which makes this casino popular and as we said there is enough choice to suit any personal taste when it comes to gaming online.
Does Eurogrand Casino Have a Dedicated Mobile App?
Eurogrand does have a web version which is updated regularly but in addition to that, they also have an app available to download to mobile devices. Only a portion of games are available for the smartphone but the Eurogrand app is compatible with all mobile devices and major operating systems like android, windows and blackberry. If you want to withdraw or deposit through the app then you can use any of their available payment methods including popular e-wallets like Eurogrand Casino PayPal. With great graphics, sound, design and animation Eurogrand have reached new heights with their mobile version and app available of the casino.
What Games are Available at Eurogrand Casino?
As stated by many players and reviewed by our team there is a tonne of games to choose from at Eurogrand. There are currently three options for live games which are roulette, blackjack and baccarat. Eurogrand also cover the basic games like video poker, roulette, scratch cards and slots with over 200 to choose from. Many of the best online casinos offer over 500 but Eurogrand tends to keep the choice enough for players to enjoy gameplay but less so you do not know what to play. The authentic gaming experience and easy to navigate layout of the casino makes up for that though. They even have some unique games to choose from which are rare elsewhere like Sic Bo and Pai Glow. The flash version is available to play online but this is only free play so if you want to play with real money and get a real casino experience then download the software available from their home page.
Are the Stake Limits at Eurogrand Casino High or Low?
The one great thing about Eurogrand is that players who like to bet a LOT or for players who like to play it safe they can all do so here. The minimum deposit and withdrawal here is 10 euros and the maximum is 100,000 euros, make sure to check before if you are using an e-wallet method then this might not be possible. In general, only through bank transfer can you deposit and withdraw such an amount. As for the stake limits, customers are satisfied with the betting options available. Players have the chance here to place large bets or small bets on various games. The site works with points also so the more you play, the more points you get, meaning you can bet more on one hand at one time. Players like the varied options they have which means they can play with pennies or thousands at any given time.
Do Eurogrand Casino Games Have any Jackpots?
Eurogrand does have some jackpots waiting for someone lucky to win them. The progressive jackpots on slots are the most interesting. They also have large and small jackpots awaiting players which are constantly changing to make gameplay even more fun. In 2015 they had a jackpot waiting to be bagged by one lucky winner on the game ‘Go Wild’. Maxim M from Russia hit the top and won a fortune of 77,000 euros that evening. Another player recently won 76,000 euros but these are the highest jackpots won yet. There is a leaderboard which you can check out to see who the latest winners are and on what games.
Are the Bonuses of Eurogrand Casino any Good?
Players like the fact that you can get a welcome offer bonus when signing up. This allows players to try before they buy and see if they like the games on offer. Players are happy with all the bonuses and offers that are rolling around and when you take into account the Eurogrand free spins as well, it might be your lucky night!
Rating of Eurogrand Casino
We are setting the rating at an eight out of ten for Eurogrand casino because they offer things like bonuses, web versions and high roller options where other major casinos do not. They are reliable and trustworthy and even though withdrawal is frustrating and customer service is slow we think that they are slowly improving on their bad points!