PROS v CONS AT EnergyCasino
- Implement fairness in all their games.
- Impressive bonuses and offers.
- Has a mobile app available.
- Live casino games and instant play available
- Easy to navigate website.
- Some withdrawal options take longer to be processed.
Ratings & Review
They offer many casino games from popular casino games software developers such as Novomatic and NetEnt.
They have a wide range of games from table games to slot games, classic slots, and video slots.
EnergyCasino has many payment options to suit the customers’ convenience. Such options include Neteller, Online Bank Transfer, Skrill, and Visa. All deposits to EnergyCasino accounts are instant while withdrawals take a little longer.
Their customer care is always available to sort the needs of all customers. They can quickly be contacted through live chat, email as well as through a phone call.
The EnergyCasino is fully licensed and all its operations regulated by the UK Gambling Commission.
Everything You Need To Know About EnergyCasino
EnergyCasino PAYOUT RATE
The EnergyCasino RTP, or Return to Player, feature rates are different for each game. They determine how much a player can expect their wagers can be returned as a percentage over time. EnergyCasino provides its players with some of the most competitive RTP rates. As in every other online casino, the RTP rates vary from game to game, the average is between 96% and 99%. EnergyCasino do not alter or rig games in anyway according to the laid down guidelines. They make sure that the payout rates are regularly checked and verified to make sure they are correct and not altered with.
EnergyCasino has adopted various casino games from renowned casino games software developers. They house quite a number of casino games from Novomatic and are thus recognised as being among the top casinos to have many of their games powered by Novomatic. NetEnt also supplies EnergyCasino with some of their famous games such as Mega Fortune, the famous Starburst game, and Gonzo’s Quest. They offer live casino as well powered by the big names in the casino software development industry. The progressive jackpots are very difficult to ignore as the amount of money keep rising as it waits for that lucky player. Players can indulge in all these games for a chance to bag these huge amounts of money.
EnergyCasino has various good old fashioned 3-reel slots and 5- reel slots that are powered by NetEnt, Microgaming, Novomatic, Wazdan, and Play n’ Go. Some of these exciting slots derive their themes from movies and TV films. These branded games are also available for play at EnergyCasino. Some of the Energy Casino slots are packed with free spins and bonuses as designed by the software developers. Players can win big by participating in these games from their favourite casino software developers.
The available progressive jackpots on EnergyCasino are powered by different casino games developers. Such jackpots include Mega Fortune by NetEnt, Mega Moolah by Microgaming, and Lotsa Loot by Microgaming. There are also jackpots with a standard amount of money such as King’s Treasure by Novomatic.
Forgetting about the live casino games at EnergyCasino is quite impossible. Most of EnergyCasino Roulette is powered by NetEnt, and EnergyCasino Blackjack is powered by Novomatic and NetEnt. Some live games are also powered by edict, Wazdan, and Oryx gaming.
PAYMENT METHODS AT EnergyCasino
In addition to great slot selection, EnergyCasino is known for their numerous banking options. They offer many ways of depositing money into the EnergyCasino account and various ways of withdrawing customer’s money as well. At EnergyCasino, it is only acceptable to withdraw cash using the same method a customer used while depositing money into their accounts. This is to ensure there is no money laundering taking place in customers’ accounts.
Per day, a customer is allowed to withdraw a minimum of £20 up to a maximum of £5,000, and a deposit of any amount from £10 is allowed. To deposit money into an EnergyCasino account is instant, while withdrawing money takes a maximum of 24 hours, due to the security measures put in place by the casino to protect customers’ money.
EnergyCasino allows various currencies on their casino. When signing up for an account at the casino, a customer is asked to state their preferred currency that they will be using. If a customer agrees on a certain currency for their account, then they deposit in a different currency, the casino will convert the money to the agreed currency using the available conversion rates. It is, therefore, preferable to stick to the chosen currency for all deposits.
All deposits at EnergyCasino are free while withdrawals are charged £5. However, the first withdrawal of each week is free. Some of the payments methods acceptable by EnergyCasino include,
- Visa card and Master card
- Paysafe card
- Multi Banco
Using the above acceptable methods, customers can fund their accounts as well as receive payouts as often as they wish.
WITHDRAWAL TIMES AT EnergyCasino
The fact that the casino offers various payment methods is an added advantage for the casino. Players love getting a variety of options owing to the fact that they come from different countries where some payment methods may be unreachable. Choosing their preferred payment method, EnergyCasino customers can deposit and withdraw at any time of day. In 24 hours, a customer is allowed a maximum withdrawal of £5,000. The amount could be in bits or the entire £5,000.
The time required for a withdrawal to be complete solely depends on the chosen payment method. Most payment methods take a maximum of 24 hours to process any withdrawal. A good example is Neteller; it is proven to take 24 hours for a customer to receive their money. Other withdrawal options such as Trustly Bank Payouts, Skrill, and Visa cards also take 24 hours for a withdrawal request to be completed.
Customers are free to withdraw as many times as they wish as long as they do not exceed the daily limit of £5,000. Some withdrawal options are free while others charge £5 per transaction.
EnergyCasino LIVE CHAT AND CUSTOMER SUPPORT
The great news is that EnergyCasino does have a live chat support that is available from 09.00 to 00.00 CET on Weekdays and 13.00 to 21.00 on weekends. A player with any complaints or any queries can contact the support team on live chat for assistance. The live chat team is very quick to respond to customer’s needs and notably patient with their customers. The support team will not leave a chat until a customer is satisfied with what they needed. It sure feels great chatting with the support team on live chat as a solution to any problem will be provided.
EnergyCasino also has an email address provided on their website where customers can send their queries, comments, and complaints to.
There is also a snail mail address on the website for customers who prefer to go the old-fashioned way. They can use the address to send letters to the casino.
They have a phone number as well. Customers can also choose to give the EnergyCasino support team a call for any assistance that they may need. It is very exciting to see the effort made by the EnergyCasino to make their support services available to customers.
EnergyCasino RESPONSIBLE GAMBLING RECORD
Gambling is entertaining and exciting, and at times, people get carried away by the fun, and they forget when to stop or even when to take a break. Too much gambling can bring addiction. And addiction at times can lead to bankruptcy which can leave a person depressed. All these conditions need to be managed before things get out of hand. At EnergyCasino, they support responsible gambling and encourage their customers to gamble responsibly.
They have put up measures that are set by customers on their accounts to ensure customers gamble responsibly. Customers are required to:
- Set a limit on their deposits per day.
- Limit the time spent per session.
- Limit their wagers and any losses they encounter.
- Take short breaks between gambling sessions
Once a customer sets the above limits, their accounts respond to the limits set. For instance, a customer’s account will not allow any more deposits once the customer has reached their set limit. This is a great way to control a customer’s gambling problem. The best part is, players, get to set all the required limits to their accounts.
The fact that EnergyCasino is regulated and licensed by the UK Gambling Commission shows that the online casino is recognised and permitted to carry out their operations in the UK market. It is therefore very secure to gamble with the online casino. All customers’ details are safe with EnergyCasino. No single detail can be leaked to any third party or be used for any fraudulent activity. Therefore customers can be assured their money is safe when they add their bank details to their EnergyCasino accounts.
The casino has also put up measures to protect customers’ funds in case of insolvency. Customers’ funds are put on separate accounts as the Probe business account. This is to ensure customers’ money is safe in case the Probe Company dissolves. In such a case all customers’ funds are deposited into customers’ accounts.
EnergyCasino reserves the right to close down any customer’s account if they breach any terms by the Casino or if they carry out any fraudulent activity with their EnergyCasino accounts.
EnergyCasino FAIRNESS AND LEGITIMACY
The casino upholds fairness in all their games, as their games are powered by the best developers in the gaming industry. All these developers are certified to provide fairness in most of their games, and so is EnergyCasino itself. The online casino is legitimate and recognized by the UK Gambling Commission.
They acknowledge that their games are fair and every customer gets a fair win and losses as well. Any customer playing with EnergyCasino stands a chance to win big and maximize their wagering capital. For the jackpots, any player stands a chance to play and win the jackpots’ huge amounts.
EnergyCasino TERMS AND CONDITIONS
The EnergyCasino is run by their terms and conditions. Any dispute that a customer may have are solved by referring to the terms and conditions of the area in question. For a smooth wagering journey at EnergyCasino, a customer also needs to follow the terms and conditions set by the online casino. It is therefore important for customers to carefully read that section to understand the rights and privileges they have with their accounts, as well as avoid any termination of their accounts.
For rules on the EnergyCasino bonus and any other promotions, the terms and conditions section will have all the answers on how to claim the bonuses. For all payments rules, the same section will have all the answers written down. In short, the terms and conditions section carries all the answers a player may need.
How do I sign up for EnergyCasino?
Signing up an account with EnergyCasino is very easy and takes little time to complete the registration process. Once a player has created an account with EnergyCasino, they are free to enjoy all the Energy Casino Bonus and promotions available.
They can also access the instant play on all the EnergyCasino slots including their amazing live casino table games. To join in the wagering fun at EnergyCasino, A player needs to follow these simple steps:
- Only players with 18 years and above are allowed to create an account with the online casino.
- Visit the EnergyCasino website, by using a phone or a desktop.
- Click the register button at the top of the site.
- Enter personal details on the form that will appear, including names and phone number.
- Accept to observe the terms and conditions of the online casino.
- Your account is now ready to receive funds and start wagering.
Once the customer agrees to makes their first deposit, they are eligible for the EnergyCasino welcome bonus of 100% up to 50€. This EnergyCasino bonus is available for all new customers who make a minimum deposit of 10€ and above.
However, EnergyCasino does not have deals on the best no deposit bonuses. But customers still have a chance to enjoy other promotions.
What is the contact number for EnergyCasino?
The EnergyCasino has provided their customers with various ways to reach them. They can be reached by phone, live chat, Snail mail, or by contacting them by sending an email. All these contact methods give customers the assurance that the online casino has the customers’ needs at heart. The casino can be reached at certain times on weekdays from 09.00 to 00.00 CET, while on weekends from 13.00 to 2100 CET.
EnergyCasino support team has provided two phone numbers to their customers so their assistance can be easily accessed. One of the numbers is +356 9994 5112, and the other is +44 203 608 6491. The support team is always available on weekdays from 9.00 to 00.00 CET. If a customer requires any assistance, they should contact them before they go offline. They are also available on weekends from 13.00 to 21.00 CET. All customers even the international customers should check their time for assistance before the support team goes offline.
How do I log in to EnergyCasino?
If a player has an account with EnergyCasino already, logging in becomes much simpler and easier. Once they have visited the EnergyCasino website, at the top, there is a log in button they can click. Once they have clicked, they can type in their Username and their password. Immediately after that, they gain full access to their accounts.
In a case where a player can’t remember their password, they can click on ‘forgot password’ on the login button. They will be requested to provide their email addresses, and a link will be sent to allow them to reset their password.
If a player exhausts all the means of accessing their accounts, then they can contact customer care team for further assistance.
How do I close my account at EnergyCasino?
Customers close their online casino accounts for various reasons. It could be a way of taking a break from gambling to avoid being an addict or leaving the casino for good. For either of the reasons, EnergyCasino users are allowed to close down their accounts at any time they wish to discontinue their gambling journey with EnergyCasino.
To close down an account is also very easy. A player needs to contact customer care on any of the available platforms and ask them to close the account for you. After giving a reason for wanting to close the account, a player will be assisted with the process, and the account will be closed down and deleted for good.
Is EnergyCasino a Rip Off/Fraud?
No, it is not. EnergyCasino is certified by the UK Gambling Commission. The casino knows better, that any fraudulent activity they undertake can lead to a loss of their operating license. That is why they strive to keep their customers satisfied, while also maintaining the good reputation they have upheld for almost a decade now.
However, there are many negative reviews that claim EnergyCasino is a fraud. Most of the comments by gamblers suggest that the online casino did not pay their payouts and that some accounts were closed down without any notice. The good thing about EnergyCasino is that they are very quick to respond and assist their customers. EnergyCasino was quick to join the conversation in the review sites and tried to assist the customers with their complaints. Most of the customers that had bad experiences with the casino were assisted while other complaints with baseless claims were not addressed.
This goes to show the online casino is not a rip off. Otherwise, if they were, they wouldn’t join the review sites to address all the complaints.
Do you have to download software to play at EnergyCasino?
No, there is no need of downloading any software to enjoy any game at EnergyCasino. The online casino offers instant play on their website, and it is therefore not necessary to download any software to play any of the games at EnergyCasino. Players have to ensure they have the Adobe Flash Player on their personal computers to enjoy playing instant play games on the EnergyCasino website.
EnergyCasino can also be played on a mobile phone at any time, wherever a customer may be. There is an app that players can download and start their wagering journey on the go. The app is user-friendly and is compatible with smartphones and on tablets.
Can I pay via my mobile at EnergyCasino?
No. It is quite impossible to transfer funds into an EnergyCasino account from a mobile phone unless a player is using the online banking platform using their phones. Otherwise, the no mobile money transfer method is acceptable at EnergyCasino. If a customer is using their phones to access the online Bank Transfer portal, then they can easily transfer funds into the EnergyCasino accounts.
Does EnergyCasino accept PayPal?
No, Currently, EnergyCasino does not accept Paypal as a payment method. However, since the casino is still growing, they might allow deposits and withdrawal via Paypal in future.
However, there are other varieties of payment methods accepted by the casino. They include Skrill, Neteller, Bank Transfers, Visa card and Mastercard, Paysafe card, entropay, and iDeal. All these methods are efficient and provide convenience to EnergyCasino players. They provide instant deposits and withdrawals take a little longer.
Customers can choose any other payment method acceptable by the casino, that is also convenient for them too. The deposit method they use is the same method they will use to withdraw their payouts.
Welcome Bonus Package up to €75