PROS v CONS AT BetVictor Casino
- Great website
- Professional company
- Great selection of games
- The platform supports the use of PayPal
- Bonuses at BetVictor Casino are only paid when depositing with some payment methods
- No direct call phone number for complaints
- No live chat facility, only a call back system
Customer Experience with BetVictor Casino
There seem to be no major issues between BetVictor Casino and its customers. There is a concern for some customers that there is no phone number or live chat facility for complaints, even though they can be emailed and do operate a ‘request a call back’ facility. They are responsive to these emails and customers report that they usually get a reply or a call back within a few hours.
Has fraud been reported at BetVictor Casino? There are a few customers that have tried to accuse BetVictor of holding on to their winnings, but these are few and far between. This seems to be par for the course with online gambling sites, and any customer that has not been fully verified under the ‘Know Your Customer’ rules can have their winnings withheld. This is the common industry practice and applies to all online casinos. In fairness to BetVictor, they operate under the same rules as every other online casino.
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Everything You Need To Know About BetVictor Casino
What Software Does BetVictor Casino Use?
BetVictor has no downloadable software, so players must play using the browser. A lot of players like this because it saves their computing equipment from being clogged up with unnecessary software. The games that are in use come from some of the biggest and most trusted in the gaming industry; NetEnt, NextGen, ITG and Microgaming. Players say that access to the games are instant on PC or Mac, with the interface being quick to respond to player actions. Overall the customer experience comes across as being positive and regularly scores highly on any casino review.
Does BetVictor Casino Have a Dedicated Mobile App?
The BetVictor Casino mobile app gets good reviews on most review forums. For iPhone or iPad users, a dedicated mobile casino app can be downloaded directly from the App Store, whilst Android users can download the app directly from the BetVictor Casino website. The apps provide access to 70 of the games from the full site.
Reviews of the app say that it is easy to use and to deposit and withdraw funds with, plus the full range of bonuses apply to those that choose to use the app instead of the desktop browser. There are many mobile apps available for betting, but The BetVictor Casino mobile app seems to be an all-around good experience for its many users.
What Games are Available at BetVictor Casino?
The amount of games available to play on BetVictor Casino is nothing short of mind-blowing! There are hundreds of games available to play including over 450 slots, scratch cards and over 50 table games. All the favourites are there; roulette, poker, blackjack, video poker and baccarat. All conceivable versions of these games are on the platform, even a few that you may not have come across before. The average RTP (return to player rates) works out at about 96.3%, which is high compared to other platforms, and it must be said that this number is verified by an independent regulator.
Are the Stake Limits at BetVictor Casino High or Low?
Stake limits, according to players, seem to be set at a range to suit every player. The maximum on an even money bet on the roulette is £10,000 and this seems to be the normal amount across most betting platforms. Blackjack players have a limit of £5000, while you can bet as little as 10p on some of the tables. The slots, on the other hand, have a limit of £200 per spin but there is also the option of choosing your limit as a safety mechanism if you need to.
Do BetVictor Casino Games Have any Jackpots?
The jackpots at BetVictor Casino are some of the most progressive in the business. One slot game called Mega Moolah has a minimum jackpot of £1 million and can be played for small stakes. Another slot game called ‘Hall of Gods’, paid out £4.5 million to an anonymous Scottish fisherman in 2013, for a stake of 20p!
Are the Bonuses of BetVictor Casino any Good?
Reviews of bonuses at BetVictor Casino can be mixed but overall they have an average rating of 7.0 on the 1-10 scale. The main grievances being that the bonus for new players only applies to deposits made through certain payment methods, the lack of BetVictor Casino no deposit free spins and that players from certain countries are excluded.
Rating of BetVictor Casino
BetVictor Casino has the reputation of being a professional firm and this is proven by their classy website. The website is easy to get around and is punter friendly, unlike some of its competitors. The fact that you can use PayPal at BetVictor Casino is a big bonus, considering that PayPal is such a trusted money transfer system.
It can be argued that not having a phone number to register a complaint might be a slight drawback of the BetVictor Casino but judging by the speedy response to their email and call back service, this is only a minor issue. The general feeling is that users of BetVictor Casino are happy with the overall experience of the website.